Your Arrival – Welcome

When You arrive

Welcome and keys

Our local contact will welcome you on arrival at Villa Porta Rossa. Please ensure you give us your estimated time of arrival so that she can meet you at the house and give you your keys.

She will explain how things work and which keys to use.

You will also be provided with a "Welcome Pack" which contains further information on how things work in the house and other pieces of information to make your stay at Villa Porta Rossa the most enjoyable possible.

You will need to vacate the premises at 12:00 noon at the latest on the day of your departure so that we can clean the house and get it ready for the next holiday makers.


Housekeeping is included in your rental fee so you don’t have to worry about cleaning before you leave the house.

However, all cleaning material and products are at your disposal during your stay. These are stored in in the first cupboard in the hallway. Thank you for using the products with restraint and care while respecting the environment.

Thank you for replacing any product you might use up or signalling it to our local contact who will replenish the stock for the next holiday makers.

Please note you will find a stool in the cleaning cupboard, this will be handy to access the higher shelves.

Everything is ready for you  to enjoy your stay at Villa Porta Rossa